Privacy Policy

EchoX processes account information, onboarding configuration, and usage analytics to operate your workspace and improve the service. Your private knowledge base and conversation data remain inside your tenant boundary.

We do not use your uploaded content to train shared models. Authentication may be handled via Firebase; payment processing is handled via Stripe. Each provider processes data according to their own policies.

You may request access, correction, or deletion of your account data by contacting privacy@echox.ai. We retain billing records as required for compliance and tax purposes.